Sometimes Xbox One games and apps don't function like they should. When you have software problems as described above, however, you should hold the power button on the front of the system down for several seconds, which will turn the Xbox One off fully (you'll be able to tell it is fully shut down because the light on the power brick will be amber instead of white).They'll crash to the dashboard or not even load when you select them (the splash screen for the game or app will come up, but then it will just hang and eventually go back to the dashboard). Now turn the Xbox One on again (you'll have to either use the power button on the system or use the controller, it won't turn on with Kinect in this fully powered down state), and everything should (hopefully) work right.I needed some downtime from the console’s beautiful rides and zombie mobs and risible breast physics.The only interaction my Xbox One’s had with a human being in a week: my toddler, who figured out that touching the console’s capacitive plastic faceplate to oscillate the signature backlit logo and corresponding electronic power-up-or-down “plink! When I put my Xbox One to bed, it was fine, no complaints, no issues, no memory leaks or menu lag or whatever else you’ve been reading people complain about on message boards.The good news: my menu’s performance is back to nominal, though I still have no idea what sent it off-kilter. I wish Microsoft would consider demystifying the process, or at least bracket what’s happening during the update with screen prompts (so you know, for instance, that it’s detected an update, and that you need to power the system down to make the magic happen).Clearly we’re living in that perfect future, where companies twiddle tech from afar on the sly, sliding in tweaks and fixes without disrupting our experience.It works for the same reason that rebooting your PC is the first troubleshooting step for a lot of computer problems: Your computer gets bogged down with "stuff" the longer it is running and needs to be refreshed once in a while. There are problems this obviously won't solve, like a bad disc drive or something, but when a game or app suddenly stops working like it should on a previously normally functioning Xbox One, or Kinect doesn't respond to voice commands right anymore, doing a full power cycle on the Xbox One is the first thing that you should do to try to solve the problem.This seriously solves the vast majority of issues and only takes a minute at most to fully power down and then turn the system back on.
I have a hard time staying connected when playing Wii games online, like Mario Kart Wii. Normally, when you turn your Xbox One off, it just goes into a low-power standby mode so you can say "Xbox, on" to Kinect the next time you want to use it and it will boot up super fast. A simple method to fix all of these problems and more that usually works is to do a full system reboot.When it finally happened, it was without notification.On the umpteenth turn-off, the console stayed off — it wouldn’t reawaken to the voice command “Xbox, on.” That, according to Microsoft, is your indicator the update’s been downloaded: you have to say “Xbox, on,” and if your Xbox doesn’t wake up — after you’ve said it four or five times, just to be sure it’s not — you can walk over, tap the faceplate to manually power up, then wait another minute or so for a green bar to fill, indicating the download has been applied.So I’m baffled this morning, returning to it to investigate this new update, released last night, that it wouldn’t download anything.